Wk 9 – Operations Management Discussion 1 ‘Cost of Quality

Wk 9 – Operations Management Discussion 1 ‘Cost of Quality’ Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality.Evaluate the two fast-food restaurants you selected in Part 1 of this discussion in terms of the “Seven QC tools”. Determine the top three QC tools that tend to be most valuable to business owners. Explain your rationale. ***This is a discussion, NOT a paper. Need 2 strong paragraphs and references.***

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